Refund policy

Returns

We accept returns only under the following conditions:

Product received is damaged
Product received is incorrect
Product packaging is tampered
Product is expired at the time of delivery

Return requests must be made within 48 hours of delivery.

Non-Returnable Items

We do not accept returns for:

Opened products
Used products
Products purchased during sale
Change of mind
Taste preference
Personal results expectations

Return Process

To initiate a return:

Email us at support@parjuna.com
Provide order number and product images
Our team will review the request
If approved, return instructions will be shared
Refund or replacement will be processed

Refunds

Refunds will be processed within 5–7 business days after product inspection.

Refunds will be issued to the original payment method.

Exchanges

We only replace items if they are damaged or incorrect.